Privacy Policy

Effective Date: May 21, 2025
Silt Wine Company
Email: enjoy@siltwineco.com
Phone: 916-520-4362

Silt Wine Company (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://siltwineco.com or interact with us, including through SMS communications. By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information
When you make a purchase, subscribe to our newsletter, register for an event, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

B. Automatically Collected Data
We use cookies, web beacons, log files, and similar technologies to gather data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited and actions taken on our website

  • Date and time of visit

C. Location Data
We may collect anonymous location data to help tailor our services. This is collected in a way that does not personally identify you.

D. SMS-Related Information
When you opt in to receive SMS messages, we may collect:

  • Your mobile phone number

  • Carrier name

  • Message content

  • Date, time, and frequency of message activity

2. How We Use Your Information

We use the collected information to:

  • Fulfill orders and process payments

  • Respond to inquiries and provide customer support

  • Send you email and SMS updates, promotions, and offers

  • Improve our website and services

  • Prevent fraudulent transactions and ensure site security

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only as follows:

  • With trusted service providers who help us operate our business (e.g., payment processors, marketing vendors), under confidentiality agreements.

  • To comply with legal obligations, such as in response to a subpoena or similar legal process.

  • With your consent, for specific purposes.

SMS Opt-in Data and Consent
We do not share your mobile information with third parties for marketing or promotional purposes. All SMS originator opt-in data and consent will remain private and not be sold or distributed.

4. SMS Program Terms

By opting in to SMS communications from Silt Wine Company:

  • You consent to receive up to 4 messages per month at your mobile number.

  • Message and data rates may apply depending on your carrier.

  • You can opt out anytime by texting STOP to (855) 960-6429.

  • For help, text HELP to (855) 960-6429 or contact us at enjoy@siltwineco.com or 916-520-4362.

  • Supported carriers include AT&T, T-Mobile®, Verizon, Sprint, and others.

  • T-Mobile is not liable for delayed or undelivered messages.

5. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent for communications at any time

To exercise these rights, contact us at enjoy@siltwineco.com.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be completely secure, and we cannot guarantee absolute data security.

7. Data Retention

We may retain your data as long as needed to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. You can request deletion at any time.

8. Third-Party Services and Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review the privacy policies of those sites independently.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn we have collected such data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes your agreement to the updated terms.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Silt Wine Company
Email: enjoy@siltwineco.com
Phone: 916-520-4362